Reviews are insanely influential.
- 90% of consumers read online reviews.
- 88% trust online reviews as much as personal recommendations.
- 86% will hesitate to purchase from a business that has negative reviews.
- Customers are likely to spend 31% more with a business that has positive reviews.
- 92% will use a local business if it has at least a 4-star rating.
The evidence is clear. In the digital age – where your brand is no longer what you tell consumers it is, it’s what consumers tell each other it is – your digital reputation is life!
If what’s being said about you doesn’t mirror the true customer experience delivered, take action now to turn things around.
Looking for more support with improving your digital reputation? Contact me today HERE and we’ll get back to you within 24 hrs.