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My holistic approach to automotive retail business strategy creates a seamless customer experience that supports your organization’s reputation, gets people excited about your products and transforms your business.

Automotive Financial + Operations Consulting
"Of all the consultants I’ve paid over the years, you are definitely money well spent!"Roger Rossmeisl, Senior Partner, Automotive CPA
Automotive Digital Retail Advisory Services
Moving through change is tough. Stay ahead of the game! Retain your profit and reputation with our proven digital retail playbook. Strategic Automotive Digital Retail …

Kathi's expertise, knowledge, and professionalism are second to none. We've finally bridged the digital gap between operations and our customers.Karl Kramer, Owner - Golden Circle Auto Group
Auto Retail Corporate Training
Building the automotive workforce of the future We design training and development programs that will upskill your workforce to serve …
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Check out my latest updates on digital strategy, social media, business development, social selling and digital reputation management.

Study: OEM Investments in Digital Infrastructure Essential to Success of Automotive Digital Retailing
The car business is undergoing seismic shifts to its business model, most notably in manufacturing, sales/delivery of vehicles and the evolution of consumer buying preferences. The latest EY Mobility …

New Study: Enhanced Digital Skills Required for New Era of Automotive Retail
Merging digital communication skills with offline/in-person skills will be one of the most challenging endeavors for automotive retailers. Automotive retail is a fast-changing environment, and …

Twitter Rants: The Ultimate Cardio Workout – The First Pencil Podcast
Welcome to this week's episode of The First Pencil! For those of us who spend time on Twitter (even though it has seriously degraded since Elmo took over), the changes have not been positive. We …
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