Dealership CFO Advisory Services You Can Count On. [At a fraction of the …
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My holistic approach to automotive retail business strategy creates a seamless customer experience that supports your organization’s reputation, gets people excited about your products and transforms your business.

Automotive Financial + Operations Consulting
"Of all the consultants I’ve paid over the years, you are definitely money well spent!"Roger Rossmeisl, Senior Partner, Automotive CPA
Automotive Digital Retail Advisory Services
Moving through change is tough. Stay ahead of the game! Retain your profit and reputation with our proven digital retail playbook. Strategic Automotive Digital Retail …

Kathi's expertise, knowledge, and professionalism are second to none. We've finally bridged the digital gap between operations and our customers.Karl Kramer, Owner - Golden Circle Auto Group
Auto Retail Corporate Training
Building the automotive workforce of the future We design training and development programs that will upskill your workforce to serve …
Kruse Control Blog
Check out my latest updates on digital strategy, social media, business development, social selling and digital reputation management.

Email Season Alert: Navigate Wisely, Avoid the Missteps!
It's the end of the week after the “black-friday-small-business-saturday-cyber-monday-giving-tuesday holiday” and like me, I bet you’ve had more than enough emails arrive in your inbox. With all …
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Navigating the New Era of Content: The Dynamic Duo of SEO and AI
I’ve been thinking about content a lot lately. As someone who’s been writing a blog since 2010, while also running a business, it’s an investment for those that create content, whether it’s for your …
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Customer Experience is Failing Everywhere: 10 Ways to Fix It
Throughout my journey in automotive retail, I've learned that at the heart of a profitable retail operation lies extraordinary customer experience. I’ve mentioned in the past that I worked in Beverly …
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