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"I don't skate where the puck is. I skate where it's going to be." ~Wayne Gretsky Engagement is what makes or breaks your business on Social Media. Engage your fans/followers and you'll be …
Continue Reading about Looking For Higher Engagement? Farm, Don’t Hunt →
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"I don't skate where the puck is. I skate where it's going to be." ~Wayne Gretsky Engagement is what makes or breaks your business on Social Media. Engage your fans/followers and you'll be …
Continue Reading about Looking For Higher Engagement? Farm, Don't Hunt →
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I often lay awake at night wondering how dealers and business owners can break free of the tired old paradigm and move forward with Social Media marketing. As you probably know, I spent my career …
Continue Reading about We Got 20,000 Facebook Likes! Now What Do We Do? →
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Are you a naysayer of Facebook marketing? Well listen up. I get your hesitancy. Geez, even big brands like GM have chosen to opt out and crawl back to their safe place, so I won't blame you if you …
Continue Reading about What's the Real Power of Your Facebook Fans? →
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Are you a naysayer of Facebook marketing? Well listen up. I get your hesitancy. Geez, even big brands like GM have chosen to opt out and crawl back to their safe place, so I won't blame you if you …
Continue Reading about What’s the Real Power of Your Facebook Fans? →
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What We Do Trumps What We Say Every Time. A few days ago I watched the awesome Scott Stratten at Blog World NYC remind me of that truth when he talked about misfires companies have with Social Media …
Continue Reading about Social Customer Service: Your Online Reputation Unplugged →