There are three things we pride ourselves on in the dealership accounting office: clean schedules, surviving month-end without weeping, and being able to calculate unapplied labor faster than a …
A Car Dealer’s Guide to Reconciliation Best Practices
In every dealership I’ve ever walked into, there’s always one room that feels like the engine of the whole place. No, not the showroom, not even the service drive. It's the accounting office. It’s …
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Raising Dealership Financial IQ is Key to Higher Profits
Financial IQ in a dealership is like knowing how to swim before jumping into the deep end of the pool. Yes, you can still jump without it, and yes, the lifeguard may dive in after you, but everyone …
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The Used Car Inventory Management Policy That Actually Works
Managing used car inventory is a lot like trying to keep a refrigerator organized. Left to its own devices, it fills up with things that were once a good idea but are now questionable. A sound monthly …
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The Case of the Invisible Customer (and the Cost of Not Listening)
It’s an odd thing to be human: we’ll put up with slow internet, screaming children on airplanes, and doctors who insist on asking if we’ve been “keeping active,” but the one thing we cannot tolerate, …
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Dealership Cash Flow: From Panic to Strategy
It takes an obscene amount of cash to run a car dealership. Not “a lot” in the way you might describe your cousin’s sneaker collection, but a lot in the way you’d describe Mount Everest. Cash isn’t …
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