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Managing used car inventory is a lot like trying to keep a refrigerator organized. Left to its own devices, it fills up with things that were once a good idea but are now questionable. A sound monthly policy - the dealership’s version of labeling leftovers - relies on data, discipline, and just enough urgency to keep things from rotting in the back. The strange thing about cars on a lot is how …
Continue Reading about The Used Car Inventory Management Policy That Actually Works →
It’s an odd thing to be human: we’ll put up with slow internet, screaming children on airplanes, and doctors who insist on asking if we’ve been “keeping active,” but the one thing we cannot tolerate, the final straw that sends us muttering into our steering wheel in the grocery store parking lot, is to be ignored. The need to be heard, the need to be recognized, is not just some self-help …
Continue Reading about The Case of the Invisible Customer (and the Cost of Not Listening) →
It takes an obscene amount of cash to run a car dealership. Not “a lot” in the way you might describe your cousin’s sneaker collection, but a lot in the way you’d describe Mount Everest. Cash isn’t just king here, it’s oxygen. Without it, the store wheezes, sputters, and eventually passes out. Lately, the subject of dealership cash flow seems to be coming up a lot more often when I talk with …
Continue Reading about Dealership Cash Flow: From Panic to Strategy →
Month-end in a franchise car dealership is a bit like hosting Thanksgiving dinner. You think you’ve got everything under control until you realize the turkey’s still frozen, the cranberry sauce is missing, and Aunt Linda has arrived two hours early asking why the table isn’t set. For controllers, it’s the same kind of scramble: dozens of small but vital tasks, all needing to be finished in …
Continue Reading about Month-End Checklist for Franchise Car Dealership Controllers →
