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Have you ever had a negative experience with a business? Most of us have and some of us have had a few nightmares. How did it make you feel when it happened? Anger, frustration, disappointment, an urge to tell everyone you know? Customers are just like us: they experience the same reactions, including that primal urge to tell the world they've been wronged. We live in a world of declining …
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My grandfather was a Buick dealer in downtown Los Angeles in the 1950's-60's. His majority partner was Charles S. Howard, a pioneer car dealer and early Buick distributor, who turned to horse racing and became internationally known as the owner of Seabiscuit. My grandfather was the CFO at Howard Buick, which was on Figueroa Street, just south of what is now Staples Center (yes, I will always call …
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Editor’s note: This is a guest post by Darlene Garcia. Darlene is a seasoned dealership CFO/controller with specific expertise in California labor laws. Dealership compliance is a big industry due to the regulatory nature of automotive retail. Darlene takes the complexity out of what is sometimes very dry subject matter and morphs it into easy-to-understand tips for dealers. Enjoy! When Kathi …
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Building genuine connections through networking isn't just a business tactic; it's a powerful tool that fuels sales and amplifies word-of-mouth referrals. When professionals (like you and me) make it a priority to cultivate meaningful relationships, we create a network of advocates who naturally promote our products/services and we do the same for them. This organic form of marketing not only …
Continue Reading about The Power of Networking In a Sea of Too Many Connections →
