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It’s clear that many dealerships are actively searching for experienced controllers. In Driving Blind: The Shortage of Seasoned Dealership Controllers, I discussed how this shortage has been …
Continue Reading about 12 Questions to Ask When Hiring a Dealership Controller →
I've spent my entire career in the car business, working in every franchise and holding just about every role within a dealership. One of the biggest momentum-killers in this industry is a lack of …
Women buy 54% of the cars in the United States, and influence 84% of all vehicle purchase decisions. Yet most women dread the car buying experience, with good reason. Study after study shows that …
Continue Reading about Attracting Female Car Buyers: A Dealership Marketing Guide →
In 2025, dealership leaders everywhere are buckling down, returning to their roots, and desperately Googling “How to Manage Millennials and Gen Z Without Crying.” After years of chasing the innovation …
Continue Reading about Back to Basics: Dealership Fundamentals for 2025 →
Car dealership controllers have officially been classified as an endangered species, right up there with snow leopards and decent Wi-Fi at the DMV. Experts point to a perfect storm of rapid industry …
Continue Reading about Solving the Car Dealership Accounting Skills Shortage →
Let’s paint a picture. A dealership is hemorrhaging money, the books are in disarray with likelihood of many pending write-offs, and employees are struggling to keep up. You might expect leadership to …
Continue Reading about How Dealership Leaders Can Find Zen in the Face of Red Ink →
