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Many people don't know this but Kruse Control got into digital by way of online reputation management. In 2009, I could see online reviews becoming more important than CSI ratings, given the fact that …
Continue Reading about Dealership Playbook for Monitoring and Responding to Online Reviews →
Those of us who have worked in auto retail for any length of time know when the industry is thriving. It's easy to forget the difficult periods when profits are high and the workload is more …
I've been working with a dealer client who's number one goal is to control expenses. They reached out for help with a common challenge: despite strong sales and revenue, their profitability was …
Continue Reading about Top KPIs for Car Dealerships to Align Expenses with Gross Profit →
Dealership financial management plays a crucial role in ensuring success and sustainability. Two key positions at the helm of a dealership's financial operations are the Chief Financial Officer (CFO) …
Continue Reading about Key Differences Between a Dealership CFO and a Controller →
It's never fun working for shady people. I realize "shady" could mean different things to different people, but in the end, when you work for someone you know lacks integrity or is unable to do the …
Continue Reading about Dealership Legal Liability is a Growing Concern for Employees →
You'd be surprised what's lurking in car dealership accounting records and financials. I've written and spoken about this a lot and nothing really seems to change that much. I’ve seen the same …
Continue Reading about Car Dealership Accounting “Worst Practices” That Jeopardize Profitability →
