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Car dealers face complex financial challenges that demand expert management. The immediate challenge facing dealers today is finding and hiring expert financial managers in a severely limited talent …
Continue Reading about 14 Benefits of Hiring an On-Demand Dealership CFO →
I've managed a lot of people in all kinds of dealerships over the years. The sales floor is a competitive environment filled with stressors, and each salesperson handles their stress differently. It's …
Throughout my retail career, I've witnessed a common misconception: labeling the dealership accounting office as a 'cost center.' This oversimplified view of categorizing departments as either …
Continue Reading about Transforming Dealership Accounting: From Cost Center to Crucial Asset →
Over the last 25+ years, I've seen some unbelievable things when it comes to dealership finances. One day, I will write a book but until then, I'll just keep sharing ways to avoid these scary and …
Continue Reading about Cash Crunch, Tax Bills and How a Controller Can Put a Dealer in Hot Water →
This week's article is a guest post from veteran automotive customer experience expert, Laurie Down. She is the person who made all our customers happy at Beverly Hills BMW (ask anyone who worked with …
Continue Reading about Customers Just Want to Go “Where Everybody Knows Your Name” →
I've basically been a car dealership controller or CFO my whole life. I've worked every job in the car business (except technician), and I've been the leader of my own business for many years, but …
Continue Reading about Driving Blind: The Shortage of Seasoned Car Dealership Controllers →
