Maximize resources. Secure your profit.
Over the last 25+ years, I've seen some unbelievable things when it comes to dealership finances. One day, I will write a book but until then, I'll just keep sharing ways to avoid these scary and …
Continue Reading about Cash Crunch, Tax Bills and How a Controller Can Put a Dealer in Hot Water →
This week's article is a guest post from veteran automotive customer experience expert, Laurie Down. She is the person who made all our customers happy at Beverly Hills BMW (ask anyone who worked with …
Continue Reading about Customers Just Want to Go “Where Everybody Knows Your Name” →
I've basically been a car dealership controller or CFO my whole life. I've worked every job in the car business (except technician), and I've been the leader of my own business for many years, but …
Continue Reading about Driving Blind: The Shortage of Seasoned Car Dealership Controllers →
During my first years in the car business, I wore a lot of hats in each job position I had. The one thing I learned early is that the accounting office staff are often the clean up crew when several …
Continue Reading about The CDK Cyber Attack Recovery Will Fall Squarely on The Accounting Office →
The car business is a high stakes gambit. The average consumer believes manufacturers just build cars and dealers sell them - simple as that. But it's actually a complex franchise system with millions …
Continue Reading about Breakdown and Breakeven: Let’s Talk About Dealership Profitability →
Have you ever had a negative experience with a business? Most of us have and some of us have had a few nightmares. How did it make you feel when it happened? Anger, frustration, disappointment, an …
Continue Reading about How to Sustain Positive Online Ratings in Automotive Retail →
