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Just like when the doctor warns you about your cholesterol, I'm here to warn about the silent killers lurking in dealership financial practices. Problematic dealership accounting practices aren't new; …
Continue Reading about 7 Silent Killers Lurking Within Dealership Accounting Practices →
I got into the car business after working at a bank in college where one of the customers was a car dealer. I wanted to earn more money and he offered me a job promising that, so I took it. My …
Continue Reading about How To Attract and Retain Female Car Salespeople, Why It’s a Good Idea →
In today's full-speed, take no prisoners online reputation landscape, where one misstep can spell disaster for a car dealership's reputation, it's crucial to stay vigilant. Imagine losing a sale …
You've likely heard about AI a lot lately. Frankly, it's hard to not hear about it, right? Sifting through the noise is no easy task, and trusting internet info is risky, especially when it's …
Continue Reading about 8 AI Prompts for Car Dealership Financials →
The need to be heard, the need to be recognized, is one of the most powerful motive forces in human nature. We define and sustain ourselves in conversations with others. The recognition of being …
Continue Reading about Customer Experience: The Case of The Invisible Customer →
I am an observer. I like to explore and examine certain trends and follow my instincts where they take me. When I was a CFO at dealerships, this kept the organization one or more steps ahead of the …
Continue Reading about Here’s Why the Dealership Franchise Model is Here to Stay →
