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Financial IQ in a dealership is like knowing how to swim before jumping into the deep end of the pool. Yes, you can still jump without it, and yes, the lifeguard may dive in after you, but everyone …
Continue Reading about Raising Dealership Financial IQ is Key to Higher Profits →
Managing used car inventory is a lot like trying to keep a refrigerator organized. Left to its own devices, it fills up with things that were once a good idea but are now questionable. A sound monthly …
Continue Reading about The Used Car Inventory Management Policy That Actually Works →
It’s an odd thing to be human: we’ll put up with slow internet, screaming children on airplanes, and doctors who insist on asking if we’ve been “keeping active,” but the one thing we cannot tolerate, …
Continue Reading about The Case of the Invisible Customer (and the Cost of Not Listening) →
It takes an obscene amount of cash to run a car dealership. Not “a lot” in the way you might describe your cousin’s sneaker collection, but a lot in the way you’d describe Mount Everest. Cash isn’t …
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If you’re in the car business, you better like math. I was watching the latest episode of The Fixer. The owner of one of the businesses being considered made a comment when asked about his numbers: …
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If there’s one thing dealers and GMs hate it’s discovering that the money they thought they made last month has quietly evaporated. Not stolen, exactly, just… misplaced. Like the way a single sock …
Continue Reading about Where Dealership Dollars Disappear – And How to Stop It →
