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If there’s one thing dealers and GMs hate it’s discovering that the money they thought they made last month has quietly evaporated. Not stolen, exactly, just… misplaced. Like the way a single sock …
Continue Reading about Where Dealership Dollars Disappear – And How to Stop It →
It’s a strange time in the car business. You walk into some dealerships and it’s like nothing’s changed since fax machines were cool. Meanwhile, the customers are out there buying cars the way they …
Continue Reading about From Gut Feeling to Game Plan: 8 Digital Priorities That Actually Work →
Poor leadership practices cost companies millions of dollars each year by negatively impacting employee productivity, staff retention, and customer satisfaction. Poor leadership can cost a company as …
Continue Reading about The Million-Dollar Idea No One Wants to Use →
It starts the same way every time. A little warning. A number that’s just slightly off. Maybe a general feeling that something isn’t quite right. Sort of like when your doctor clears his throat, looks …
Continue Reading about The Dirty Seven: Accounting Bad Habits That Wreck Dealerships →
You've spent your career learning the rhythms of retail: how to move metal, keep the sales floor and service drive under control, and make customers feel like they’re getting a deal while still making …
Continue Reading about A Beginner’s Guide to AI for Automotive Retail →
These days, managing your dealership’s online reputation is a bit like trying to keep a balloon from touching the floor using only your head—exhausting, slightly ridiculous, and oddly competitive. One …
Continue Reading about What’s a Five-Star Online Reputation Really Worth? →
