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Business success for most of us means a financially-healthy company with legions of loyal customers served by engaged, happy employees. It might include a social cause that brings management, staff and customers together through shared values. Regardless of what you're selling today, the majority of your buyers are digitally-savvy and have expectations when they engage with your …
Continue Reading about Key to Business Success: Say YES to What Customers Want →
Every salesperson wants to be the ONE that customers choose, over and over again. But many salespeople find today's firehose of technology challenging. The advancements in CRMs, social media and content management platforms have made it easier than ever to engage and stay connected with customers, but only if you're able to use those platforms to your advantage. There's never been a better time to …
Continue Reading about Social Selling for Beginners: 10 Tips to Totally Crush It →
One of the most overlooked and underutilized practices in digital retailing is leveraging the full power of social media to drive leads and sales. While it's true that there are a lot of obstacles to overcome, including a true appreciation of the value, lack of required skills, and certain business cultures that don't lend themselves to being social, if a company can eliminate the stumbling …
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Have you ever noticed that when someone talks about their horrible boss, nearly everyone can relate? It's because we've all experienced the effects of bad managers. Bad managers come in many different forms and if there's one thing we don't need more of, it's bad managers. On the flip side, how about when somebody shares their experience they had with a great boss? Feels different, right? …
Continue Reading about The World is Full of Bad Managers. Don’t Be Another One. →
